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Hertz Equipment Rental Locations Become ISO9001 Certified

-- Also Receive Ford's Q1 Preferred Quality Award --

Apr 30, 2002

Several branch locations of the Hertz Equipment Rental Corporation have received the International Organization for Standardization's (ISO) ISO9001:2000 certification for quality management practices and, as a result, Hertz Equipment Rental has also received Ford Motor Company's Q1 Preferred Quality award. Recipients of ISO certification are Hertz Equipment Rental's Midwest branches in Wixom, Sterling Heights and Detroit, MI; Cleveland, Columbus and Cincinnati, OH, Indianapolis, IN and its North Central Zone office in Michigan.

Gerry Plescia, President, Hertz Equipment Rental Corporation, commented, "Hertz Equipment Rental has been committed to aligning its management practices with customer satisfaction objectives, and the ISO9001 system is an industry standard that provides a benchmark for quality and service. The continued improvements in our business practices that led to ISO9001 certification also resulted in Ford honoring us with the Q1 Award. We are very proud of both achievements."

ISO9001:2000 certification requires a participating company to have systematic approaches to identifying and managing numerous inter-dependent business processes within the organization. The ISO9000 family of standards represents an international consensus on good management practices to help ensure that a business continually delivers products and services to meet the customer expectations for quality.

Ford's Q1 Preferred Quality Award recognizes supplier facilities and organizations whose quality systems meet stringent Ford requirements. Hertz Equipment Rental locations earned the award because they achieved ISO certification and met Ford's quality operating system criteria. The award goes to companies that make continual improvements towards achieving service and quality goals, including on-time delivery of equipment, service response time, maintenance standards and overall customer satisfaction.

For more information about Hertz Equipment Rental visit the company on the web at or, to speak with the nearest location, call HERC toll-free at 1-888-777-2700. Hertz Equipment Rental Corporation is a leading construction and industrial equipment rental business with more than 270 locations in the U.S. and Canada, and another 95 locations in France and Spain. Hertz Equipment Rental Corporation is a wholly owned subsidiary of The Hertz Corporation.

SOURCE: Hertz Equipment Rental Corporation

Contact: Paula R. Stifter of Hertz, +1-201-307-2824